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Froedtert Health Member's Corner

Welcome to Exceedent. We are pleased to be the third party administrator (TPA) for the Froedtert Health medical plan.

Do You Need Help?

Toll-Free: 844-532-5240
Phone: 262-532-5240
Toll-Free Fax: 844-532-5245
Fax: 262-532-5245
E-mail a Question
Frequently Asked Questions

Customer Service Hours

Mon - Thu: 7 a.m. - 7 p.m.
Fri: 7 a.m. - 4:30 p.m.
Sat: 8 a.m. - Noon
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Image of People ExercisingYour Benefits Account

Access Your Account

After you receive your participant ID card you can create an online account and receive personalized access to your claims and plan specific information.

Create or Access Your Account

After creating your account, download the app to:
  • Access an electronic ID card
  • Review Claims
  • Contact Exceedent with questions

Explanation of Benefits

If your Explanation of Benefits looks like this, log in here to view claims, benefits and plan specific information.

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If your Explanation of Benefits and bill looks like this, log in here to view your SuperEOB and make a payment.

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Lady on iPadCoordination of Benefits

As the third party administrator for the Froedtert Health medical plan, we are annually required to perform a Coordination of Benefits (COB) review. The COB review verifies if you or any of your covered family members have additional medical coverage.

A coordination of benefits form must be completed and returned before any claims can be processed. Other insurance may include, but is not limited to, coverage through a spouse’s plan, court ordered insurance coverage, coverage required in a divorce decree or paternity suit, or Medicare. If you provide incorrect or inadequate information, claims may be delayed or denied.

Log in to your account to complete the COB online. You’ll find “Coodination of Benefits Update” in the Quick Links.

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Nurse at ComputerAdditional Staff Resources and Benefits

Visit the Froedtert Health benefits website to learn more about the benefits offered to you. Be sure to use this password to access the information: FHBen76000 Links to helpful resources available for Froedtert Health staff members and families.

PharmacyOnsite Resources

Access healthcare you can trust - right at your worksite.

Download PDF »

Image of People ExercisingWellness Works

Take the online health questionnaire and learn about additional Wellness Works programming.

Access Wellness Works

W129 N7055 Northfield Drive
Menomonee Falls, WI 53051
Located in the Froedtert & the Medical College of Wisconsin North Hills Health Center – Building B, First Floor